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How to resend an invitation to a user on your account

How to resend an invitation to a user on your account

This article will teach you how to resend an invitation to login to Canoa in the Team management page.

We know emails can get lost easily, especially when we are sending access to multiple collaborative programs in our tech stack everyday. Resending an invitation to login to Canoa is easy and can be done in the Team management page.

Resending a log-in invitation for a user:

  1. Find the user in the Users List.
  2. Click the Resend Invite button to the right of their name and email.


Note: if the user has never logged in, the Resend Invite button will be available.  If the user has a previous log in, then the button will not be available.  If a user forgot their log in information, they will need to follow the Reset Password screens on the log in page.

'Resend Invite' button is located to the right of the user's email.