FAQs

Support articles, FAQs, short courses and more.

How to search for Products by Brand
This article will teach you how to search for your products on Canoa, and showcase the various places your product is discoverable on the Canoa platform for all users.
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How to become a Supplier on Canoa
This article will walk you through the easy steps to becoming published on Canoa and getting your products onto the Product Catalog. Here, you can help dive discovery across thousands of designers on Canoa.
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Can I sell products on Canoa?
You cannot sell your products directly on the Canoa platform; however, you can publish contact information so that designers and dealers can reach out to your directly for quotes and purchasing.
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How to leave Comments on Projects and Products in my Account
This article will teach you how to comment in certain areas in Canoa to communicate with members of your team, who are also users on the platform.
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How to resend an invitation to a user on your account
This article will teach you how to resend an invitation to login to Canoa in the Team management page.
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How to add new users to your CANOA account
This article will teach you how to add or remove users from your account, determine the level of access for each user, and edit your account information.
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How to remove users from your CANOA account
This article will teach you to remove users from your Canoa account.
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How to change your profile information or add a profile picture?
This article will teach you how to edit your profile information in the Team management page.
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How do I update my account information?
This article will teach you how to edit your account information, add contacts, and add users to your account.
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How do I invite team members to collaborate?
This article will teach you how to share your Canvas or Project with clients, designers, rep groups, and dealers and set their editing or viewing permissions.
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How to add furniture and accessories to a Project
This article will teach you how to select furniture for your Project, and how to drag it into your floor plan to then place and scale.
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How can I place orders in Canoa v2.0?
While you can't purchase or order directly from Canoa, we can connect you to a brand representative or arm procurement teams with the information they need to make the furniture ordering process seamless!
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Can I design with Second Life products?
Yes! Here at Canoa, our Product Catalog continues to feature products listed by resellers of second-hand, pre-owned, and open box furniture and accessories.
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How to create a digital mood board for design and marketing?
This article will teach you how to define your design concept, create a Canvas, add in images and floor plans, and use Canoa's AI-reccomendation to discover thousands of products to pull together an impactful presentation quickly and efficiently.
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I'm not a designer, can I still use Canoa?
Yes! At Canoa, we believe that good design should be accessible to anyone; and to make that possible, we are building the tools that make interior design accessible to everyone.
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How do I contact the vendor listed on a product card?
This article will show you how get in contact with a brand or rep group of a product you are interested in.
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How to find second life products for circularity and sustainability
This article will teach you how to find second-life products by searching through the Product Catalog and while you're in a Canvas.
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What is Canoa?
We empower the interior design community to discover, design, and collaborate, all from one web-based tool. It started with a simple idea - What if interior designers, dealers, furniture brands and clients could create and deliver better, more sustainable spaces as a team from start to finish...all in one place?
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